Managed IT Services And Your Business

MANAGED IT AND YOUR BUSINESS

Technology is impacting companies daily, so it is difficult to understand why the business world is becoming more and more reliant on Information Technology (IT).  One of the most important investments that a business can make is in the safety, functionality, and effectiveness of their technology.  Your company needs to be prepared for the worst-case scenarios.  If not, the impact on mission critical IT services from an outage of any kind may cause unforeseen damage to the company’s operations and credibility.

WHAT ARE MANAGED IT SERVICES?

Managed Services refer to businesses that delegate their IT operations to a third-party service provider, more commonly known as a Managed IT Services Provider. During their inception, the services offered by these providers were break-fix services. The idea behind these services was that when there was an issue and something broke, a designated provider would be called and attempt to fix it. The service provider would perform on demand services and bill the customer only for the work done.

Businesses followed a reactive approach rather than a proactive approach in handling their internal IT operations. As a result, things would repeatedly break down and companies suffered immensely from loss of productivity, revenue and downtime to repair or replace technology. Eventually, break-fix services evolved into Managed Services.

WHAT IS THE BEST APPROACH FOR MANAGED IT SERVICES?

A Managed Service Provider that understands the mechanics of business and technology is critical. One that can assess your company’s existing systems, troubleshoot issues, and anticipate future needs to position your business for success.  A comprehensive approach to Managed IT Services must focus on delivering the highest levels of availability and security by being proactive, preventative, and responsive.

A Proactive IT means creating or controlling a situation by causing something to happen rather than waiting for things to unfold before responding.  Being proactive means to strategically evaluate and tactically plan.  It means to provide the flexibility and scalability required to meet market demands.

A Preventative IT is stopping or hindering something bad from happening. This is accomplished through monitoring remotely, anticipating problems before they occur, and preventing disruptions to your business operations.  It is a 24/7 remote monitoring system that detects and resolves problems, installs updates and deploys onsite technician support.

A Responsive IT is reacting quickly and positively.  It is communicating and responding clearly and directly.  It is paying attention and caring about the customer’s business and staying on top of it.  It is a local team with high quality expertise in diverse technologies, that is here to serve your company’s current and future needs by working with a Help Desk and Network Operations Center 24/7 365 days a year.

WHAT ARE THE BENEFITS OF MANAGED IT SERVICES?

Regardless of whether you operate a small or large business, a Managed IT Service offers several benefits. For each of the following benefits, it is important to think about the potential impact on both your employees’ daily work and the company’s bottom line.

Productivity – For businesses, productivity growth is important because providing more goods and services to consumers translates into higher profits. As business owners look to technology to improve productivity and enhance the way they do business, when that technology fails, there is a problem. By having Managed Services, there will be less time dealing with IT concerns on a day-to-day operational basis such as improperly maintained equipment, which in turn, will keep your business competitive, ahead of the curve, and highly productive.

Cost Effective – We all know the famous saying ‘time is money’, but what does it really mean? Well, if your employees focus on tasks and complete the work they were hired to perform in good time, this means they have more time to spend on other tasks. This increases output and therefore saves you money.

The resources needed to manage an IT service within a company can be immense.  The demand for tech-savvy staff members will become overwhelming to handle.  This is one of the top reasons why companies select Managed IT Services because it reduces the costs by not having to hire permanent IT workers and allows the staff to concentrate on their own areas of expertise.

Managed IT Services are overall much cheaper than break-fix services.  Failing networks, hacking attempts, and losing data are critical and expensive losses. It is often too late to fix the problems after they happen.  It is simpler and easier to pay monthly fees of Managed Services to prevent costly problems and keep your systems updated.

Additionally, you can accurately budget for IT related expenses instead of wondering how much money your technology will cost you at the end of the month. With Managed IT service, your business will be paying the same amount regardless of how much support you need each month.  Managed Services don’t make extra money from a company’s technology failures.  They only make a profit if the technology works. This is a win-win situation for both the business and the Managed Service Provider.

Peace of mind – Maintaining networks, updating software, checking for viruses can be time consuming and an unwelcome task. Emergencies, outages, and disasters will happen. A business needs to be prepared for the worst-case scenarios because the downtime could cause untold damage to credibility and operations. By outsourcing a company’s systems to Managed IT Services, you can leave the experts to address any issues, knowing everything will be taken care of and giving the company peace of mind.

If you like to learn more about Managed IT Services or are interested in acquiring a Managed Service provider, you can get further assistance on the Managed Services page on TeamLogic IT Plano website by filling out the form or contacting us.

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