Email Support Services For Your Business: Why It Shouldn’t Be Ignored

There are levers of success in every business, and how well they function largely depends on the technology in place. As your business scales and technologies advance, so too should your IT solutions for email support.  There are different types of email support services provided by managed service providers that businesses can utilize depending on budget, resources, and goals.  

WHAT ARE SOME DIFFERENT EMAIL SUPPORT SERVICES?

Some of the different email support services provided by TeamLogic IT Plano include installing email programs, updating/upgrading email software, troubleshooting email issues, and email security.

No matter what devices or computers a business is using, and no matter what a company’s preferred email program is, an IT company can help set up and install it.  Various options include Office 365, Outlook, Exchange, and Gmail.

The main reason many companies reach out to technology services for upgrading their email software is to provide the best possible security for their businesses.  They are also called upon to help with email updates for improved functionality and increased ease of use.

Even the most reliable email programs experience glitches.  It is frustrating for a business not to be able to access emails, contacts, calendar, and appointments.  It is additionally frustrating that emails can’t be sent, received or function in the ways it ought to.  Lost time, money and aggravation can be circumvented by using IT support companies that have the knowledge and expertise to troubleshoot these issues. This can be accomplished through remote IT monitoring and deploying an onsite technician if needed.

WHAT IS EMAIL SECURITY?

The threat of sensitive data loss is an increasing problem worldwide.  With that being said, prospective customers constantly ask “Why email security is important?” It’s very simple… we live in a world that makes us very vulnerable online to predators, who seek out every day to steal our identities, account numbers, social security numbers and many other various forms of sensitive Personal Identifying Information.

The scary part is that traditional email is never deleted from unsecured servers, unlike Secure Email or Encrypted Email for Outlook. This is why it is the responsibility of every business to protect themselves, their clients, and their employees’ sensitive personal identifying information. Sadly, we encounter many businesses every single day that initially ask us the same question of email importance, but still lack the resolve to add secure email to their data security infrastructure.

As a secure email provider, we do our best to educate each and every business on the consequences of what can happen when you choose to send sensitive emails via an unsecured email system.  Email encryption protects confidential information such as your credit card number, banking account number, social security number etc. In case your mail is not encrypted some wrong elements can make use of your personal information for ulterior motives.

Email security is a procedure that protects email communication and accounts against unauthorized access, loss or compromise. Email security service providers have techniques in place to fully secure email accounts and sensitive information from hackers.

Email is often used to spread malware, spam and phishing attacks. Attackers use deceptive messages to entice recipients to part with sensitive information, open attachments or click on hyperlinks that install malware on the victim’s device. Email is also a common entry point for attackers looking to gain a foothold in an enterprise network and obtain valuable company data.

Email encryption involves encrypting, or disguising, the content of email messages to protect potentially sensitive information from being read by anyone other than intended recipients. Email encryption often includes authentication.

WHAT ARE EMAIL SECURITY POLICIES?

Because email is so critical in today’s business world, companies have established polices around how to handle this information flow. One of the first policies most businesses establish is around viewing the contents of emails flowing through their email servers. It’s important to understand what is in the entire email in order to act appropriately. After these baseline policies are put into effect, a company can enact various security policies on those emails.

These email security policies can be as simple as removing all executable content from emails to more in-depth actions, like sending suspicious content to a sandboxing tool for detailed analysis. If security incidents are detected by these policies, a business needs to have actionable intelligence about the scope of the attack. This will help determine what damage the attack may have caused. Once a company has visibility into all the emails being sent, they can enforce email encryption policies to prevent sensitive email information from falling into the wrong hands. 

WHAT ARE THE BENEFITS OF EMAIL SECURITY?

These days all types of business communications are done via emails. Employees can’t sacrifice the mobility, reliability, and economy of their inboxes. From contract information to the latest sales reports, it’s imperative that email data remains confidential. A single wrong-click can expose top secret company information, make known private financial statements, and expose sensitive negotiations. That’s why email encryption should be a cornerstone of your business’ security plan. Here are 6 benefits you can expect from email encryption:

  • Avoid Business Risks
    These days there is so much at stake, so no wants to send unencrypted emails. Without encryption, any stranger can have access to the information which is contained in your mail. Your competitors can use such information against you. Therefore, to avoid business as well as other kinds of risks it is advisable that you should go in for email encryption.
  • Protect Confidential Information
    Email encryption protects confidential information such as your credit card number, banking account number, social security number etc. In case your mail is not encrypted some wrong elements can make use of your personal information for their ulterior motives. Can you imagine that the messages which you sent can be read or even altered in transit? Even the username as well as password which you type can be stolen without much difficulty. So, to avoid leakage on such vital information email encryption is important.
  • Nullify Message Replay Possibilities
    You already know that the message you sent can be modified, but then there is one more thing that is possible with the messages you send. Messages can be saved, altered, and then re-sent later on. One can get an authentic message first, and then receive fake messages which appear to be official later on. The recipient cannot tell whether the email message which has been sent to him is altered. In case the message was just deleted they will not even know that it had ever been sent.
  • Avoid Identity Theft
    If any person gets hold of your username as well as password which you use to get to your email servers, he or she can read the emails which you send and also send false email messages on your behalf. This is referred to as identity theft and can be avoided if you go in for email encryption.
  • Repudiate Sent Messages
    Owing to the fact that it is easy to forge regular email messages, you can never really prove that a so and so person has sent you a particular message. This connotes that even if a person actually sent you a particular message, he can deny sending it. This has serious implications as regards to making use of email for the purpose of contracts, electronic commerce, business communications, etc.
  • Unprotected Backups
    The messages which you send are stored on SMTP (Simple Mail Transfer Protocol) Servers – outgoing mail servers. The backups of server disks encompass text copies of your messages. These backups can be present for years. So, anyone who has access to the backup files can read your messages and use the information to your disadvantage even while you are thinking that you have deleted the message.

TeamLogic IT Plano offers Email Support Services to help your business remain proactive in email handling and minimize downtime.  A managed IT service provider, like TeamLogic IT Plano, will take the time to understand and work with your company to accomplish business’s goals that can be very valuable.   An in-house team may have the ability to support a business, however, the outsourcing of services will often bring more long-term benefits. 

If you would like more information on the importance of Email Support Services, especially Email Security, please contact the TeamLogic IT Plano website or call (469) 573-3743.

FREQUENTLY ASKED QUESTIONS ABOUT EMAIL SUPPORT SERVICES

ARE EMAILS SECURE?

Although email security has certainly improved since its outset, it is far from being a completely secure means of transmitting important information. Mails do not simply go from the sender to the recipient directly.  Most emails have to travel across multiple networks and servers before arriving to the expected inbox. These pause points expose emails to attack, usually due to unsecured networks, vulnerable servers, and hackers.

WHAT ARE THE RISKS OF EMAIL?

The risks of email are a several.  First, weak email account password could leave your personal information vulnerable.  Second, spyware may be sent as an attachment in an email and allow criminals access to your information.  Finally, viruses can spread through email to your entire contact list without you knowing it.

CAN SOMEONE INTERCEPT YOUR EMAILS?

Email on the internet is sent by the Simple Mail Transfer Protocol (SMTP).  Where a mail flow between servers is not encrypted, it could be intercepted by an Internet Service Provider (ISP) or government agency and the contents can be read by passive monitoring.

IS A TEXT MORE SECURE THAN AN EMAIL?

Both text messages and email are safe, however they have limitations to their privacy and security.  If confidentiality is critical for your communication, it is best to encrypt your email or use the secure email form on a Web site when available.

WHAT IS EMAIL MANAGEMENT?

Email management is a specific field of communications management for managing high volumes of inbound electronic mail received by organizations. Today, email management is an essential component of customer service management. Wikipedia

WHAT ARE SOME DIFFERENT TYPES OF EMAIL PROGRAMS?

Thunderbird. Thunderbird is a free email client brought to you by Mozilla.

Gmail. Gmail is a browser-based email program provided to you by Google.

Outlook. Outlook is a paid email client by Microsoft.

Hotmail. Hotmail is Miscrosoft Network’s (MSN) solution to free web-based email.

Yahoo! Mail. Yahoo Mail is an email program provided to you by Verizon.

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Website: https://teamlogicitplanotx.com
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