Technology will always be advancing and changing.  It can help companies perform better and faster. It provides security against hackers, viruses and human error. It can save time and money. It can figure out viable IT solutions essential for the success of a business.  It can even help a company realize its unique business vision.

However, in today’s fast-paced economy, a business needs to have a competitive advantage.  TeamLogic IT provides three tiers of service to assist your company in meeting this challenge. 

Proactive IT—Strategic evaluation and tactical planning – providing flexibility and scalability

Preventative IT—Remote monitoring – identifying potential problems before operations can be disrupted

Responsive IT—Local team of highly-skilled technicians – responding remotely and onsite via a Help Desk and Network Operations Center (NOC)
 

WHY MANAGED IT SERVICES?

Managed Services refer to companies that delegate their IT operations to a third-party service provider, more commonly known as a Managed Services Provider.  It is critical that your business depend on an IT support company that will ensure your systems are taken care of, data is kept secure, and help is at hand when your business needs it the most. 

WHAT SERVICES ARE PROVIDED UNDER MANAGED IT?

Cybersecurity: Protection of computer systems and networks from the unauthorized access, theft of or damage to their hardware, software, or electronic data.

Backup and Recovery:  Data backup and recovery services are the ability to quickly recover data and systems from a crash or disaster. 

Business Continuity:  Business continuity is a company’s ability to ensure operations and core business functions are not severely impacted by a disaster or unplanned incident that take critical systems offline. 

Cloud Services: Cloud computing is the delivery of computing services—including servers, storage, databases, networking, software, analytics, and intelligence—over the Internet (“the cloud”) to offer faster innovation, flexible resources, and economies of scale.

Network Assessment:  The purpose of the assessment is to identify opportunities for improvement and get a comprehensive view and current state of your existing network.

VOIP Phone and Unified Communications: VoIP is the technology that converts your voice into a digital signal, allowing you to make a call directly from a computer, a VoIP phone, or other data-driven devices.  Unified communications provide and combine multiple enterprise communications 

channels, such as voice, video, personal and team messaging, voicemail, and content sharing.

Email Support:  Some of the different email support services provided by TeamLogic IT Plano include installing email programs, updating/upgrading email software, troubleshooting email issues, and email security.

Mobility Services:  Mobility is a type of service that through a joint digital channel enables users to plan, book, and pay for multiple types of mobility services. 

IT Outsourcing: The practice of hiring resources outside of a business to handle certain information technology functions.

IT Consulting and Special Projects:  Even with an IT department a business can find it running short on skill sets and resources to meet deadlines and speed-to-market issues. TeamLogic IT is your go-to tech team that can bridge the gap and help your company meet deadlines and goals.

IT Help Desk Services: This is a resource center designed for users to contact when they are having problems with their IT services, software, applications, and more. An IT Help Desk provides a team of experienced, certified engineers ready to assist your users with their technical issues.

Network Operations Center – Remote IT monitoring

WHAT CAN YOU EXPECT FROM TEAMLOGICIT?

Accessibility:  Our engineers and certified technicians are at your disposal.
Predictability of cost:  We manage to an agreed-upon budget.
Peace of mind:  You know who to call, and we’ll be there when you need us.
Transparency and hassle-free:  It’s easy to do business with us.

TeamLogic IT Plano helps your business stay safe, productive and profitable through the smart use of technology. Companies of all sizes have relied on our complete spectrum of services and solutions to address their IT challenges. Put our confidence to work on yours.  We offer Plano and Dallas Managed IT. Give us a call at (469)573.3743 or contact our website at teamlogicitplanotx.com TODAY!


FREQUENTLY ASKED QUESTIONS ABOUT MANAGED IT SERVICES

HOW DO YOU PRICE A SERVICE?

To determine pricing for a service, add together your total costs and multiply it by your desired profit margin percentage. Then, add that amount to your costs. Pro tip: Consider your costs, the market, your perceived value, and time invested to come up with a fair profit margin.

WHAT IS THE DIFFERENCE BETWEEN MANAGED SERVICES AND OUTSOURCING?

Managed IT services work with your existing infrastructure and become a part of your team, while outsourcing means you are bringing in someone to handle a specific issue on a temporary basis.

WHAT IS STRATEGIC PLANNING GUIDANCE?

Strategic Planning Guidance (SPG) guides a company’s process of defining its strategy and making decisions on assigning its resources to pursue its strategy.