MANAGED IT SUPPORT SERVICES PLANO

DALLAS MANAGED IT SERVICES

For businesses, competition happens daily for the same objective or for the advantage in the same field between rivals. One finishes first, while the others trail behind. Two areas that are imperative for commercial success of a business are the reliability and performance of the IT infrastructure and what is now referred to as “skills transformation”.

WHAT DRIVES THE ENGINE OF SALES, SERVICE, MARKETING AND CUSTOMER SUPPORT?

Specifically, the hardware and software drive the engines of sales, service, marketing and customer support. Computer hardware includes the physical parts of a computer, while in contrast, computer software is a collection of instructions that tell a computer how to work.

If you employ an in-house IT consulting staff, chances are your company may stay ahead of the technology curve most of the time. But what about those occasions when they can’t? Many businesses turn to Managed Services to request IT Supplemental Support. As technology solutions are needed, Managed Services Providers (MSP’s) can fill skill or manpower gaps and offer assistance in a wide variety of areas, including—and especially—the ones you may not be staffed for, such as digital transformation, cloud services, mobility services, network assessment, Remote Workforce Support for bringing your own device (BYOD), and increasingly, cybersecurity. Remember, your business can’t be successful unless it has a competitive advantage. By IT Outsourcing with an MSP, it is like having additional experts in your corner, at less cost and with more flexibility to scale up or down with business demands.

WHAT IS “SKILL TRANSFORMATION?”

With the pandemic-driven rigors of remote operations, the focus has sharpened on digital transformation for companies across the business spectrum. Tech analysis firm Gartner reports that more than half (58%) of the workforces it studied reported undergoing a “skills transformation” regarding technology since the pandemic crisis commenced. “There is a shift in how we approach customer needs— from the outside in—rather than the inside out,’’ Gartner VP Lily Mok tells CIO magazine. There’s also a shift in addressing employee needs, says Mok, as the rise in remote working compels workers to collaborate more and more across conventional boundaries.

Succinctly, companies are targeting more on developing their staff’s ability to make good judgments and quick decisions for managing technology than hiring workers with technical skills. So, in turn, as the push toward digital transformation continues, business leaders are looking outside their companies for assistance from IT support companies.

Which technology solutions are best for external IT supplemental support? In today’s expanding hybrid working environment – where as much as a third of your customers and workers operate remotely—here are a few suggestions for managed services:

Cloud Computing – Enable customer service through network operations available anytime from anywhere on any device.
Business Continuity / Disaster Recovery – Fortify operational resiliency by enhancing your organization’s response to disruption.
Cybersecurity – Answer perpetual threats with constant vigilance from focused experts.

If your business is interested in exploring these services, give us a call at TeamLogicIT Plano (469-573-3743) or go to our website teamlogicitplanotx.com. With TeamLogic IT in your corner, you’ll never go it alone.

FREQUENTLY ASKED QUESTIONS ABOUT IT SUPPLEMENTAL SUPPORT

WHAT IS SUPLEMENTAL IT SUPPORT?

Supplemental IT support is an option that provides businesses with assistance and backup for its existing IT team.

WHAT ARE THE 4 MAIN AREAS OF DIGITAL TRANSFORMATION?

The four main areas of digital transformation are technology, data, process, and organizational change.

WHAT ARE DIGITAL TRANSFORMATION STRATEGIES?

A digital transformation strategy is a detailed plan for using digital solutions to improve the physical aspects of a business across engineering, manufacturing, and service.